Hotel housekeeping resumes after Good Housekeeping investigation
The Good Housekeepers investigation revealed that the hotel management department, led by the head of the hotel’s general manager, knew about the outbreak but did nothing.
“The problem with that is it didn’t involve the head,” the report says.
“There was no head, there was a general manager.
So what did they do?
They let the head go.
And they let the general manager go.
They put their money where their mouth is.”
A spokesperson for the General Manager’s office said that the general managers position was terminated.
The report goes on to say that the head had not been formally removed and that he was working with his successor.
“That general manager and his successor are continuing to look into this,” the spokesperson said.
In a statement to VICE News, the General Management Department said: “The General Manager is fully cooperating with the investigation and has not been contacted by the Vice News.”
Good Housekeeper also interviewed hotel staff and managers.
“In our experience, the staff at our hotel are highly trained and trained to deal with the pandemic.
They know what to do and they do it,” one hotel employee said.
“If they do find something wrong, they’ll take immediate action.
They don’t wait for the boss to say anything, because they know what’s going on and they know the people.”